Conditions of Booking and Refund Policy

1. Booking Facility Only

Travel Forever acts merely as the booking facility for the Tour Operator with whom the Customer’s Booking is placed through. Tours are sold through Travel Forever’s booking facility for Tour Operators and other businesses that provide the Tour. Travel Forever is not a Tour Operator and has no responsibility for Tours. Travel forever is not able to influence or control a Tour Operator or Tour.

2. Accuracy of Information and Limitation of Liability

a. Travel Forever does not accept liability to the Customer (or any other person) for any act or omission on the part of the Tour Operator including (but not limited to) any failure by the Tour Operator to provide the Tour, or any accident, loss or damage which the Customer or any other person might suffer as a result of the Tour and the Customer agrees to release and indemnity Travel forever from and against any such claim in that respect.b. Travel forever does not warrant or represent to the Customer that the Tour is suitable or fit for the Customer’s purpose or corresponds with any advertising of the Tour Operator and the Customer agrees to make their own enquiries with the Tour Operator if required.c. All Tours are provided by Tour Operators and based on dates of availability the Tour Operator has provided to us. Travel Forever is unable to guarantee the availability of any tour included on this website.d. Travel Forever has taken all reasonable care to ensure that the content of this site is correct, but all information is subject to change at any time without notice. As a user of this website you acknowledge that Travel Forever is unable to check the accuracy of all information provided by a Tour Operator. You should make your own independent enquiries with the Tour Operator and other third parties and use your own judgment to assess the accuracy of any information accessed through the Travel Forever website.

3. Fees and Charges

The Customer agrees to pay to Travel Forever the Tour Operator's advertised price (“Price”) for the Tour plus a non-refundable booking fee of 25% including GST.

4. Tour Operator’s Conditions

The Customer agrees to abide by all terms, conditions and directions of the Tour Operator in respect of the Tour including but not limited to:

a. All matters regarding the conduct of the Tour such as safety, use of equipment, clothing, etc.

b. Payment for the Tour — the Customer acknowledges and agrees that the Price charged by the Tour Operator for the Tour may be subject to changes and Travel Forever gives no warranty regarding the accuracy of the Tour Operator’s current advertised prices. Travel Forever will endeavor to abide by the Tour Operator’s advertised Price.

c. Cancellation Fees — If the Customer cancels or changes a Booking then the Customer agrees to abide by any cancellation or alteration policy of the Tour Operator which may include the payment of a charge for the cancellation or change. BUT the Customer agrees that notwithstanding any cancellation or refund policy of the Tour Operator, Travel Forever shall at all times be entitled to retain the Booking Fee plus a deposit equivalent to 25% of the Price. In addition to this the Customer agrees to abide by the cancellation policies set out in Clause 7 Cancellations, Amendments and Refunds following.

5. Age and identity of Customer

a. Travel Forever will not accept any Booking from the Customer unless the Customer is at least 18 years of age. The Customer warrants and assures Travel Forever that they are at least 18 years of age.

b. The Customer may be required by the Tour Operator to provide photo ID at check-in to ensure that their identity matches the booking identity. The customer will also be required by the Tour Operator to sign the booking confirmation/voucher.

6. Cancellations, Amendments and Refunds

a. Cancellation by you, the Customer — If you are not able to partake in a Tour on the date and time you have booked you should contact the Tour Operator as far prior to this date and time as possible. Travel Forever cannot contact the Tour Operator on your behalf nor refund or exchange should you fail to partake on a Tour on an agreed date and time. Any requests for a refund in either of these circumstances are at the sole discretion of the Tour Operator and Travel Forever will not play any role in organizing or facilitating this. The Customer agrees that notwithstanding any cancellation or refund policy of the Tour Operator, Travel Forever shall at all times be entitled to retain at least the Booking Fee plus a deposit equivalent to 25% of the Price.

b. Cancellation by the Tour Operator (apart from weather) — In some cases a Tour Operator may make alterations to a tour date, price, inclusions, itinerary, minimum numbers, ages etc. Travel Forever reserves the right to cancel, change, transfer or substitute any tour that you have booked, at any time and for any reason. If you choose not to accept the alternatives offered you will be entitled to a full refund including the booking fee. Notwithstanding the above, if we receive advance notice of a significant change to a tour, we will make a reasonable effort to communicate this to you and to facilitate an amendment of the booking.

c. Cancellation because of Weather — If the Tour you have booked is unable to be taken because of weather, it may be rescheduled. You the Customer should make contact with the Tour Operator prior to the date and time of travel using the contact details provided on your booking confirmation to organise this. The Tour Operator will do all possible to reschedule the Tour to a date and time suitable to you the Customer. If the rescheduled date is not suitable you may be entitled to a refund.

d. In some instances bank fees and exchange rates may mean the amount refunded is different to the amount originally paid for a tour, particularly in instances where a currency exchange is involved. Travel Forever warrants it has no control over any bank fees or exchange rates and is unable to accept responsibility for any such discrepancies in refunded amounts.

e. Gift vouchers are non-refundable.

7. Insurance

Some of the tours promoted by Travel Forever as a booking agent may be potentially dangerous. Prior to making and paying for a booking you the Customer should be aware of this. You the Customer agree to be responsible for making independent enquiries with the Tour Operator and other third parties regarding the need to acquire your own insurance coverage. Travel Forever strongly recommends that travellers insure themselves for cancelation, loss of deposits, baggage and medical expenses.

8. Jurisdiction

The Customer agrees that the terms of this agreement shall be governed by the laws of Western Australia and any dispute shall be heard by the court of appropriate jurisdiction in Western Australia.

Privacy Policy

Travel Forever recognizes that your personal information is very important to you and we are committed to promoting confidence in the manner in which your personal information is handled by us. We abide by the National Privacy Principles for the protection of personal information, as set out in the Privacy Act (Cth) 1988. Personal information means any information or an opinion about you from which your identity is apparent or can reasonably be ascertained.

What information do we collect?

We do not collect personal information about you unless it is necessary for providing our services or products to you. We will, where reasonable and practicable to do so, collect that information directly from you by:
  • Direct contact from you when you make a booking, enquiry or request;
  • If you subscribe to our newsletter;
  • If you participate in a survey, competition or promotion by us or by a tour operator.
The type of personal information we receive and store is:
  • Any specific information you provide to us, such as your name; e-mail address, address (work or home), telephone number, occupation, the company for which you work and any tours that interest you.
The personal information that we collect is used for:
  • undertaking the booking of the tour(s) requested by you, confirming bookings & advising you of any changes to your booking;
  • answering any enquiries from you;
  • informing you of any coming events that might interest you;
  • providing you with articles or information on topics that may be of interest to you; and
  • Statistical purposes.
With the personal information that we collect, we hope to improve the services, products and information that we provide to you.

Do we use Cookies?

We use cookies in a limited manner when you visit our web site. Cookies are not used by us to collect and store your personal information.A cookie is a small data file that is downloaded from our web site and stored on a text file on your hard drive. The information is made up of a string of letters and numbers which uniquely identifies your computer and any user name or password that you may have already registered on our web site.The information collected is used to authenticate or identify whether you are registered on our web site, without requiring you to re-enter details each time you log on to our web site.If at any time you do not wish to accept cookies or wish to delete existing cookies, you may manually configure your browser to refuse cookies or may manually delete existing cookies from your hard drive. However by deleting or refusing to accept cookies you may frustrate or hinder your access to or use of areas of our web site.

When and to whom do we disclose your personal information?

We will only use your personal information for the purpose for which it was collected and any directly related purpose. We will not disclose your personal information to anyone without your consent, unless required to do so by law or that disclosure is to a tour operator, booking agent, affiliate, etc and then only for the purposes collected.To fulfil the purposes set out above we may provide access to our IT service providers.

How can you get access to and change your personal information?

You may request access to the personal information we have collected from you and obtain a more in depth explanation about how we handle your personal information by e-mailing us at the address shown on our website or otherwise writing to us.If you wish to change your personal information, where it is incorrect, or wish to have your personal information deleted, please notify us as above.

Is your personal information safe with us?

We take reasonable steps to protect your personal information from misuse and loss and from unauthorized access, modification or disclosure. Once your personal information is no longer needed, we take reasonable steps to destroy or permanently de-identify it.Using e-mail and the Internet may not always be successful or secure. We cannot be held responsible for the security or confidentiality of any information sent to us by e-mail or over the Internet.

What to do if you are not satisfied with the way we handle your personal information?

To lodge a complaint you may notify us by e-mailing us at the address shown on our website including details of your complaint, or otherwise let us know of your complaint (preferably in writing). We will endeavour to investigate and advise you of the outcome of a complaint as soon as possible.If your complaint is not resolved to your satisfaction, you can refer the matter to the federal privacy Commissioner at:Office of the Federal Privacy Commissioner Level 8, Piccadilly Tower 133 Castlereagh Street Sydney NSW 2000

14 Day Sydney to Cairns (or reverse)

AUD $2995

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    • Price: $ 2,995.00
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    Price: $2995 (AUD)

    Craving sunshine? Then come travel Australia with us and you'll get more of the warm stuff than you know what to do with! Begin amid the vibrant streets of Sydney and make your way north to the tropical charms of Cairns, swapping island sailing and beaches with cattle stations and the Outback along the way!

    Highlights

    Full-day 4WD experience on Fraser Island. Authentic farm stay experience at Myella Farm. Overnight sailing in the Whitsunday Islands. Visit to stunning Whitehaven Beach. Two nights on a tropical island. Unique wine tasting experience in the stunning Hunter Valley. Surf lesson at Topdeck's Surf Lodge. Rainforest walk in Springbrook National Park. Aboriginal Experience at Emu Park.

    • 75 Mile Beach
    • Aboriginal Culture
    • Airlie Beach
    • Beaches
    • Brisbane
    • Byron Bay
    • Cairns
    • Coffs Harbour
    • Crescent Head
    • Fraser Island
    • Gold Coast
    • Great Barrier Reef
    • Hunter Valley
    • Lake McKenzie
    • Maheno Wreck
    • Snorkeling
    • Springbrook National Park
    • Surfers Paradise
    • Surfing
    • Sydney
    • Whitehaven Beach
    • Whitsunday islands
    Day 1: Sydney to Crescent Head

    Set the tone for this fair dinkum (i.e. authentic) Aussie adventure by crossing Sydney’s iconic Harbour Bridge as we venture toward the surfing haven of Crescent Head. Before testing the waters, dip your toes into an oak barrel (literally) in the Hunter Valley. (D)

    Day 2: Crescent Head to Byron Bay

    Try a barrel of a different kind with an early morning private surf lesson on one of the best beaches in the world. Here’s your chance to become a bona fide surf master. Our road trip continues with a traditional BBQ lunch and a cruise past the Big Banana icon before pulling into Byron Bay – where you can burn incense, sip chai and become a yoga teacher all in one day. (BL)

    Day 3: Byron Bay

    Anti-McDonald’s and anti-anything mass produced (but pro juice bars, beer gardens and beards), Byron is glitzy on the outside but small town-hearted underneath. Hit the shops, test out those newly acquired surfing skills, paddle a sea kayak, or watch whales breach from the Lighthouse in winter. This is the town where peace and tranquillity go to relax. You should too. Or jump out of a plane. Byron doesn’t care as long as you’re happy. (B)

    Day 4: Byron Bay to Gold Coast

    Leave the blissful buzz of Byron behind you as we head to Springbrook National Park and its rainforest major landmark, Natural Bridge. Next, swap the national park for a theme park as we make our way to party central, aka Surfers Paradise. (B)

    Day 5: Gold Coast to Fraser Island

    Next stop: BrisVegas (aka Brisbane). Don’t let its namesake fool you – there are no late-night wedding chapels in the Sunshine State capital. Get your bearings on a walking tour of the city centre, before burning up the highway to catch a ferry bound for Fraser – the island with the longest beach in Queensland. (75 Miles – 120km). (BD)

    Day 6: Fraser Island

    Fraser is literally one huge pile of sand – as if someone dropped the Sahara Desert into the Pacific Ocean and scattered it with dingoes and rainforests. Four-wheel-drive along the beach highway to mingle with the Pinnacles Coloured Sands (considered a place of good luck for the Indigenous Butchulla women), Eli Creek and the Maheno Shipwreck before testing out your stand up paddling skills on the crystal clear waters of Lake McKenzie. (BL)

    Day 7: Fraser Island to Myella Farm

    This afternoon enjoy an authentic outback experience at a 2,500-acre cattle station. Embrace your inner cowboy and prepare yourself for a walkabout on a real Aussie farm to find that right spot for the perfect outback sunset. Enjoy a hearty home cooked farm style dinner before you take to whip cracking and lassoing. (BD)

    Day 8: Myella Farm to Emu Park

    Get your boots dirty, and embrace your inner cowboy one more time with an adventure-parcked morning of cow milking, horse riding and motor biking. Trade the bush for the beach via Rockhampton, the beef captial of Australia and follow the footsteps of Captain Cook as we head back to the coast for Emu Park. Enjoy the Aboriginal experience where you get to learn about totems and artefacts, see some traditional dancing, try your hand at boomerang throwing and make some artwork to take home. (LD)

    Day 9: Emu Park to The Whitsundays

    Feeling like you need more air in your hair? Leave the bus and board your own private yacht for our overnight sailing trip in the beautiful Whitsunday Islands. Normally a toy for the rich and famous, today it’s all yours to learn the ropes while sailing in paradise. More of a land-lover? Take the diva option and let the crew do the work whilst you feast, swim and snorkel. (BD)

    ***Please note that the twin / double / or single upgrade is not applicable to the Overnight Sailing in the Whitsunday Islands.***

    Day 10: Daydream Island

    Keep those sunglasses on as the blinding white sands of Whitehaven stretch before you like a 7km sea of diamonds and swim with the resident Maori Wrasse at Blue Pearl Bay. Back on board, keep adrift of your seafaring skills by helping to set the sails or steer at the helm as we set course for land and two nights at Daydream Island Resort. (BLD)

    Day 11: Daydream Island

    Did someone say buffet breakfast? (Over) indulge, recharge and relax with water sports, beach volleyball and fish feeding right off the jetty. Appropriately named, Daydream Island has walking tracks, palm trees and secluded beaches. In keeping with tradition, a looong list of activities has been provided ranging from watersports to mini golf and tennis. Grab a cocktail from the swim up pool bar then make a date with a hammock and get in your happy place overlooking the pools. (B)

    Day 12: Daydream Island to Cairns

    Today we pull into Cairns – gateway to the Great Barrier Reef. You’ll soon forget you’re not on a yacht anymore. The night is yours, so take a stroll along the esplanade, join a free zumba class, or jump straight into the hedonistic delights of Cairns’ backpacker bars. (B)

    Day 13: Cairns

    Just like a double-shot macchiato in the morning, two days in Cairns will get your heart started. Find yourself paddling the rapids of the Tully River, zip lining over a crocodile or getting an aerial view of the tropics by plummeting towards it. Save time for a snorkeling or scuba trip to the Great Barrier Reef and take home that elusive selfie with a photobombing fish. (B)

    ***Pre-book your Great Barrier Reef day-trip at the time of booking to secure your spot.***

    Day 14: Cairns

    Want another day to explore the only place in the world nestled between two World Heritage areas? Go on then. Ramp up the adventure metre with hot air ballooning, horse riding, bungee jumping and all those things you didn’t do yesterday. Or just kick back with a coconut. (B)

     

    B = breakfast | L = lunch | D = dinner

    Duration:14 days and 13 nights
    Departs:Pick-up Sydney: 7.30am Wake Up! Sydney. Pick-up Cairns: 2.00pm Hides Hotel Cairns. / Oct. 2016 (Cairns): 02, 24, 30 / Oct.2016 (Sydney): 10, 16, 28 Nov. 2016 (Cairns): 11, 21, 27 Nov. 2016 (Sydney): 07, 13, 25 Dec. 2016 (Cairns): 09, 17, 23 Dec. 2016 (Sydney): 05, 11, 23 Jan. 2017 (Cairns): 06, 16, 22 Jan. 2017 (Sydney): 02, 08, 20, 30 Feb. 2017 (Cairns): 03, 13, 19 Feb. 2017 (Sydney): 05, 17, 27 Mar. 2017 (Cairns): 03, 13, 19 Mar. 2017 (Sydney): 05, 27
    Arrives:In Cairns on the 12th day.
    Passengers:36 (average 24)
    Luggage:75cm x 50cm x 25cm and a maximum weight of 20kg. One small hand/day bag.
    Fitness:Moderate
    Dietary requests:If you have any dietary requirements we will make every effort to cater to your specific needs.
    What to bring:Comfortable, casual clothing for day wear and 'smart casual' for dining and those nights out. Remember that Autumn/Winter you will need warmer lothing as well as a raincoat/jacket. A pair of comfortable walking shoes is essential. Swimwear and towel, hats and sunscreen, insect repellent, toiletries. And of course, your camera.
    Optional Activities:Dolphin Kayak Tour, Skydiving, Surf lessons, Hang Gliding at Byron Bay. Glow Worm 4WD Night Tour on the Gold Coast. Scenic flight over Fraser Island. Motobike lessons, Horse riding at Myella Farm. Great Barrier Reef Day Tour, Bungy jumping, Minjin Swing, Tully River rafting, Baron River rafting, Xtreme rafting, Go Wild Day Tour, Go Jungle Surfing Day Tour, Hot air ballooning in Cairns.
    Upgrades:

    If you are travelling with a friend and require twin or double accommodation, this is available at a small extra charge. Should this be required, you can select this at the time of booking.

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